SPBase.log contains more details that can help to do a technical diagnostic. Please follow the below steps to export the SPBase logs.
⚠️ Notes:
To get SPBase log, you have to install SPHS debug version.
Before getting the log, please delete the pervious transactions from SPBase.log.
Log Path:
For A7: /sdcard/SPbase/Log
For A11 or A13: /sdcard/Android/data/com.sunmi.pay.hardware_v3/files/Log
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Connect the device through USB, and make sure the ADB command can be executed against the device.
Run the below command to export the log files.
Code Block language actionscript3 /** * For A7: */ adb pull sdcard/SPbase ./exported_splogs /** * For A11 or A13: */ adb pull sdcard/Android/data/com.sunmi.pay.hardware_v3/files ./exported_splogs
The logs will be pulled and saved into the folder ‘exported_splogs’. (you can use any folder name here
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