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SPBase.log contains more details that can help to do a technical diagnostic. Please follow the below steps to export the SPBase logs.

⚠️ Notes:

1. To get SPBase log, you have to install SPHS debug version.

2. Before getting the log, please delete the pervious transactions from SPBase.log.

3. Log Path:

   • For A7: /sdcard/SPbase/Log

   • For A11 or A13: /sdcard/Android/data/com.sunmi.pay.hardware_v3/files/Log

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1. Connect the device through USB, and make sure the ADB command can be executed against the device.

2. Run the below command to export the log files.

   Code Block
   language actionscript3
   /** * //For A7: ***/ adb pull sdcard/SPbase ./exported_splogs /** * For A11 or A13: ***/ adb pull sdcard/Android/data/com.sunmi.pay.hardware_v3/files ./exported_splogs

3. The logs will be pulled and saved into the folder ‘exported_splogs’. (you can use any folder name here

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1. Connect the device thorough USB and turn on Android Studio

2. Open “Device File Explorer“ at left navigation bar

   

3. Find the log file

For A7:	For A11 or A13
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