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This article explains how to turn Sunmi payment devices from production mode to debug mode.

Once the device has been turned to debug mode, it will NOT be able turned back to production mode.

Step 1: Go to the Sunmi Jira portal: https://sunmi-1.atlassian.net/servicedesk/customer/portal/50

Step 2: Submit a code request

image-20240326-231044.png

Step 3: Fill the information of SN, what type of code (Debug code here). Once we got the request and approved, a code will be generated to send to the email address.

image-20240326-231302.png

Step 4: After receiving the code, please follow the below steps to input and turn the device into debug mode. (Please make sure the device is connected to the internet)

The code is valid only for 24 hours, once it’s expired, please submit the request again

Step 5: Go to ‘Settings’-> ‘About device’

Step 6: Click the menu item ‘TUSN’ 8 times

Step 7: A dialog will pop up to input the debug code.

Step 8: Input the received debug code, and the device will be turned into debug mode.

Note: Please make sure the device is online.

Debug mode devices will always have a ‘RED CIRCLE’ in the backgroud.

Now you can connect the device to your host machine and enjoy the debugging.

Note: For the P2 LITE SE , you must the follow these steps-

Settings > About Tablet > SV version tap this x8 times.

For the P2 A11 , you must the follow these steps-

Settings > About Device > SV version tap this x8 times.

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