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SUNMI

WELCOME TO THE SUNMI HELP DESK

Portals

  • Customer Support
  • North American Service Portal

    Welcome! You can raise a request for North American Service Portal using the options provided.

  • Repair Requests
  • Security Issue Feedback

    Welcome! You can raise a request for Security Issue Feedback using the options provided.

  • NAR_Signing

    Welcome! You can raise a request for NAR_Signing using the options provided.

  • Sunmi Service Satisfaction Questionnaire
  • Spare Parts

    Only For China Mainland

  • Spare Parts
  • Devices Instruction

Suggested forms

  • Untamper code request in Customer Support

    Authorization code when device is in "Attacked mode"

  • Technical support request in Customer Support

    Submit a request or report a technical problem

  • Developer code request (For P series only) in Customer Support

    Debug code to access developer options for P series
    Developer option for non P series is accessible from device settings

  • Submit a request or incident in North American Service Portal

    Submit a request or report a problem.

Powered by Jira Service Management
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